How we work · Judgement you can see

We sit on your side of the table. Here is how we work.

Most technology buying is run by the seller. NXGN runs it for the buyer: we cut the market to a short list, test it on your terms, negotiate, buy and manage it.

2,470solutions
in view
01 · The marketEvery category in our Solutions Hub
01 · The NXGN radar

How we cut the market to 3.

You should not have to read every vendor page. We do it for you, against your requirements. Then we hand you three to compare, with the reasons.

  1. Pass 01 · The market
    All

    Start wide, on purpose

    • Every relevant category in the Hub
    • Peer input from other clients
  2. Pass 02 · Short list
    3

    Three to compare, explained

    • A side-by-side comparison against your requirements
    • Proof of value on your data
    • A written recommendation

    You get: a decision you can defend to finance, security and the board.

02 · One partner, the whole lifecycle

Six steps, then the renewal. One side of the table: yours.

Scroll through each step to see what changes when your advisor works for you. You can bring us in at any step.

STEP 01DiscoverMap the market for you

The last step leads back to the first. Tap a step to jump to it.

  1. 01 · DISCOVER

    Find the options before they find you

    Tell us the problem, not the product. We map the market and cut it to a first short list that fits your stack.

    NXGN doesMarket scan, peer input, first short list
    You getNo vendor calls. You stay anonymous.
  2. 02 · REQUIREMENTS

    Your needs, written by your team

    Security, integration, compliance, budget and timing become one checklist your whole team agrees on.

    NXGN doesWorkshops, weighted criteria
    You getA shared definition of done
  3. 03 · EVALUATE

    Evaluate any technology without anyone knowing it's you.

    We run the demos and the proof of value against your success criteria. The vendors follow our script, not theirs. You stay anonymous while you explore. At a POV, a POC or a deep-dive call, we arrange an NDA only with the vendors you shortlist.

    NXGN doesDemos, proof-of-value plan, results
    You getEvidence, not slides
  4. 04 · NEGOTIATE

    Price and terms, from someone who knows the market

    Price, terms, co-terming and multi-year options. We know where the room is, and we ask for it.

    NXGN doesQuotes, terms, competitive tension
    You getA deal you can defend
  5. 05 · PROCURE

    Clear the paperwork fast

    MNDAs, vendor risk review, legal, finance and the purchase order, coordinated by one team.

    NXGN doesCoordination from MNDA to PO
    You getFewer weeks lost in review
  6. 06 · MANAGE

    One point of contact after the purchase

    Orders, licenses, providers and your technology stack in one place: the NXGN Solutions Hub.

    NXGN doesLicense tracking, right-sizing, support
    You getOne view of what you own
  7. ↻ · RENEW

    Never get surprised by a renewal

    Well before a renewal date, we check the market again. The renewal becomes a decision, not a default.

    NXGN doesRenewal calendar, benchmark, re-scope
    You getLeverage at every renewal
    ↻ and back to Discover
03 · How we pick

Our scorecard is public.

One method when we score a pick: six criteria, fixed weights and a source for every score.

Evidence first.Each score has one line of evidence and a link to its source.
Checked by a person.An NXGN advisor checks every score before we publish it.
We say no, in writing.When we pass on a vendor, the briefing says why. We do not name it in public.
Fit to requirementsDoes it do what your team needs?25%
Security and complianceCertifications, audit logs and data handling.20%
3-year total costLicenses, services and ramp-up over three years.15%
Vendor healthFunding, roadmap and customer retention.15%
Time to valueWeeks until the first users are live.15%
Support and referencesPeer references and support terms.10%
Each criterion is scored from 1 to 10. The weighted score is out of 100.
04 · Our promise

Three things we promise every buyer.

These are the rules we work by, at every step and with every vendor.

We work for you.

Not for the software companies. We start from your problem and your requirements, not from a vendor's quota.

In practiceWe put our recommendation and its reasons in writing.

No vendor spam.

Talking to us does not put you on a sales list. Vendors join the conversation only when you ask for a demo.

In practiceNo follow-up calls from vendors after a webinar, unless you ask.

You stay anonymous.

We research the market for you without your name on it. You choose when, and if, a vendor learns who you are.

In practiceYour requirements go to vendors without your company name until you say so.

Start with one step

See the method on your own deal.

Book a conversation

Bring us one problem.

  • A short call with an NXGN advisor
  • We tell you what we would short-list, and why
  • No vendor in the room
Book a conversation

Put the method to work on your next purchase.

A short call with an NXGN advisor. We listen, then show you how we would run it, step by step. No vendor in the room.